Villa SoPi
Privacy policy
This privacy statement applies to our website and online booking process. All personal information provided will be processed according to appropriate security and confidentiality standards and in compliance with the General Data Protection Regulation (GDPR) 2016/679 and associated national legislation.
On what legal basis do we collect and process your information
• Contractual obligation: If you make an online booking, we collect and process your information based on our contractual obligation to execute the requested processes.
• Consent: Any information that is not necessary for completing an online booking will be collected and/or processed based on your explicit consent. For example, we will only add you to our mailing list if you choose to subscribe.
Why do we collect information?
• To facilitate the online booking process, offer additional services when you consent to these offers, and/or improve this process for future use.
• If you subscribe to our mailing list, the information collected will be used to keep you informed about news and special offers.
What information do we collect about you?
• For completing the online booking process, we require all fields marked with an asterisk, including your name, address, phone number, email address, and credit card information necessary to pay for the room. We will also collect any other data you choose to provide, such as special requests.
• During the online booking process, we will ask for your consent to use your contact details for purposes other than your reservation, such as special offers or other communications.
• When you subscribe to our mailing list, we collect your name and email address to keep you informed about special offers or other communications.
• On the website and during the online booking process, we may collect cookies. Please refer to our Cookies Policy below for details.
What if you do not want to provide your personal data?
• If you choose not to provide the data required for the online booking process (marked with an asterisk), you will not be able to proceed with the process, and we recommend contacting us directly.
• If you choose not to provide optional data (not marked with an asterisk) during the online booking process, this will not affect the process.
• If you do not wish to provide the requested information for services other than the booking process, such as subscribing to newsletters or special offers, you will not be able to access these services. However, this will not impact your booking. If you initially provide consent and later decide you no longer wish to receive these services, you may withdraw your consent at any time by unsubscribing or contacting our Data Protection Officer (see contact details above).
• If you do not wish us to collect information about cookies, please refer to our Cookies Policy below for further details.
Secure Online Booking
If you decide to make an online booking through our website, you will be redirected to a booking engine provided by our partner, D-Edge. All information is securely transmitted and protected from unauthorized access. D-Edge is certified as compliant with the PCI DSS (Payment Card Industry Data Security Standard).
How do we use the information?
• To complete or support an activity, such as the online booking process.
• If you subscribe to our mailing list or provide consent during the booking process, we may send you communications and special offers.
• To create usage statistics and facilitate improvements.
• Your consent will be requested for any additional use.
Who has access to the information we collect?
• D-Edge, our online booking partner, its agencies, and affiliates.
• Marketing partners: Third parties that assist with activities such as managing our mailing list.
• Cookie-related third parties: Some third parties may access cookies; see our Cookies Policy for more details. These parties may store and process data outside the EU.
• Payment processing services, which occasionally require access to credit card information to facilitate bookings.
• Legal authorities, when required by law.
Are your data secure?
We use secure storage systems and have procedures in place to ensure your data are protected against unauthorized access, loss, or disclosure.
What are your rights?
You have the following rights regarding your personal data:
• Access: request a copy of the data we hold about you.
• Rectification: correct inaccurate or incomplete data.
• Deletion: request the deletion of your data (note that deleting certain data may affect our ability to provide services).
• Data portability: retrieve your data in a structured, commonly used format.
• Withdraw consent: at any time, such as unsubscribing from our mailing list via the unsubscribe link in emails.
• File a complaint: with the relevant supervisory authority.
How long do we retain your data?
We retain your personal information for as long as necessary, considering the purpose for which it was originally collected or legally processed thereafter. The criteria used to determine the retention period include:
- The nature and type of personal information you provide.
- The purpose for which you provide your personal information.
- Business and operational requirements to continue providing the requested services or functionalities.
We may retain your information for a longer period if required by law.
What can you do if you wish to exercise your rights?
You can contact our Data Protection Officer (see contact details above).
Do not hesitate to contact us, especially if you believe that our website or systems have collected incorrect information or if you wish to challenge any of it.
Children’s Privacy and Parental Consent
This website is not designed for or intended to be used by individuals under 18 years old. We explicitly request that minors do not use this website or submit personal information. If we inadvertently collect such data, it will not be shared with third parties, and any further disclosure will occur due to the minor's unauthorized use of the site.
Links to Other Sites
We may provide links to other websites that we believe may offer you useful information and services. However, these sites may not share the same privacy policy as ours. Therefore, we are not responsible for the privacy policies or actions of third parties, including, but not limited to, the owners of websites reached through this site. We encourage you to contact the relevant parties controlling these third-party sites or access their online policies for the necessary information about their data collection practices and privacy policies before submitting personal or sensitive information.
Cookies Policy
This policy describes how we may use cookies on our website. To ensure this site functions properly, we may place small data files called cookies on your device. The cookies we use help improve our website and offer a more personalized service.
What are cookies?
Cookies are small text files downloaded to your device when visiting our site. They allow websites to recognize your device and remember preferences (e.g., language, font size).
What types of Cookies may be used ?
- Strictly Necessary Cookies :
These cookies are essential for you to navigate the site and use its features. We use these cookies to enable access to services you have specifically requested. - Performance Cookies:
These cookies collect information about how visitors use a website, such as which pages are visited most often. We use these cookies to gather information anonymously about the pages you visit. - Functional Cookies:
These cookies allow the site to remember choices you make (e.g., name, address, language). We use these cookies to remember your preferences and improve the user experience. - Advertising Cookies:
These cookies are used to deliver advertisements more relevant to your interests. They remember that a user has visited a website and are often linked to site functionality. We use these cookies to collect information about your browsing habits to make advertising more relevant to you. - Tailored Advertising:
If you have enabled cookies on your device, we will present you with advertisements relevant to our website. Google and third-party vendors display our ads on different websites. If you have enabled cookies, you may see advertisements for this site on other websites. - Third-Party Cookies:
We may place third-party cookies on our website. Third-party cookies are set by a domain other than the one the user is visiting. If a user visits a website and another entity sets a cookie through that website, it is a third-party cookie.
Which cookies are used on this site?
- MMCréation Cookies:
- Session Cookie: A strictly necessary cookie essential for the service; it maintains the user's session. Controlled by MMCréation, it expires at the end of the session.
- Conversion Tracking Cookie: A performance cookie essential for the service; it tracks conversion statistics. Controlled by MMCréation, it expires after 1 year.
- Booking Reference Cookie: A functional cookie, not essential for the service, it records user preferences. Controlled by MMCréation, it expires after 1 year.
- Cookie Policy Cookie: A functional cookie essential for the service, it is used to display the cookie policy upon the first visit. Controlled by MMCréation, it expires after 1 year.
- Home Pop-up and Abandon Pop-up Cookies: Functional cookies essential for the service, used to collect pop-up-related information. Controlled by MMCréation, they expire at the end of the session.
- New CMS Cookie: A functional cookie essential for the service, it records user preferences. Controlled by MMCréation, it expires at the end of the session.
- CMS Cookie: A functional cookie essential for the service; it maintains the session on the hotel website and user preferences such as language. Controlled by MMCréation, it expires after 1 year. - Google Cookies:
- Google cookies are third-party cookies controlled by Google and accessible to MMCréation and the hotel. For more information about Google cookies, visit: Google Policies on Cookies.
- Google Analytics: A third-party performance cookie essential for the service, used to collect information about site usage. For more details about Google Analytics cookies, visit: Google Analytics Cookie Usage.
- Google Remarketing: A third-party advertising cookie or tailored advertising cookie, not essential for the service; it serves to display ads related to your interests.
- Google Adwords: A third-party performance cookie, not essential for the service; it is used to collect statistical information on usage and conversion. - Other Third-Party Cookies:
Social Media Cookies (Facebook, Twitter, Google+): Third-party cookies used for social sharing, not essential for the service. Controlled by these third parties.
Vimeo and YouTube Cookies: Third-party cookies used to provide video services, not essential for the service. Controlled by these third parties.
Will cookies be used for purposes other than those stated above?
Cookies will not be used for purposes other than those mentioned above, even if this Cookies Policy may occasionally change. It is your responsibility to ensure that you read the most up-to-date Cookies Policy when using our services or visiting our website.
How can consent be withdrawn for cookie collection?
You can control and/or delete cookies as you wish—see About Cookies for details.
You can delete all cookies already on your computer and configure most browsers to prevent them from being placed. If you do this, you may need to manually adjust some preferences each time you visit a website. Some services and features may not function properly.
If you wish to disable Google Analytics, visit the Google Analytics Opt-out Page.
If you wish to disable tailored advertising, visit the Network Advertising Initiative Opt-out Page.
Please note that blocking cookies may prevent you from using all features of this website, particularly the booking engine required to make a reservation.
Your Right to Privacy
We respect your right to privacy. All personal information provided will be processed according to appropriate security and confidentiality standards and in compliance with the General Data Protection Regulation (GDPR) 2016/679 and associated national legislation.
If, after providing personal information, you need a copy of it or wish to discuss, correct, or delete it, please contact us. Refer to our privacy policy above for more details.
Policy Modifications
We reserve the right to modify this policy at any time and to publish changes without specific notification to website users.